Quality Tourism Label


The quality in the center of tourist industry

The tourism sector, and the destination Menton, Riviera & Merveilles, seeks to offer a reception and quality services as close as possible to the needs of our tourists.

The Tourist Office Menton, Riviera & Merveilles is committed to a quality approach in order to constantly improve the reception of tourists in our destination.

To enable this, the Tourist Office has several commitments:

Commitments to our visitors

  • To provide complete, adapted touristic information service available in several foreign languages and embedding the new Information and Communication Technologies
  • To offer a warm, customized and adapted welcome in several foreign languages
  • To consider the opinions and suggestions thanks to the customer satisfaction and complaint forms that have been filled out by our visitors.
  • To offer the information on local tourist attractions and promotional products in order to discover the territory.
  • To integrate sustainable development into its actions
Commitments to the professionals
  • To increase their visibility
  • To promote their activity with the media, visitors and tour operators
  • To promote their business based on our sales strategy and the quality approach
Commitments to the communities
  • To increase their attractiveness
  • To manage all the tourist offices, present in the territory
  • To include them in reflections to improve the quality of services

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Quality Tourism Label

To carry out all our commitments the Tourist Office is also engaged in the up keeping of a “Quality Tourism” label..

We encourage you to focus on institutions with this national brand.

Tourism professionals are committed to:

  • Provide you with a warm welcome
  • Ensure the attentive staff members
  • Ensure the competency in relevant foreign language skills
  • Offer you the personalized services
  • Give you clear and accurate information
  • Enable you to discover the destination
  • Take account of your comments and suggestions

For more information, please visit http://www.entreprises.gouv.fr/qualite-tourisme

The quality of the reception is essential for our destination, therefor we have set up a quality monitoring and we are committed to the quality approach tourism. We follow all the advices we receive and work with our sector partners to improve our weak points.

Our team is at your disposal for any information about the destination Menton, Riviera & Merveilles.

Our commitments to sustainable development